Acre Gold Customer Service

acre gold customer service

Acre gold is a subscription service that lets you purchase physical gold bars with a monthly payment. The size of your subscription payment is dependent on the weight and value of the bar you choose to purchase.

Acre gold does not provide a definite time frame for when you will receive your gold, as prices fluctuate month to month. However, you can contact the company through email or social media to get real-time pricing information.

Customer portal

Acre Gold is an online service that allows customers to invest in physical gold through a monthly subscription. The company’s mission is to remove the hassle and expense of purchasing precious metals from pawn shops and third-party dealers.

Founded by a team of fintech veterans, Acre Gold is designed to make buying and storing gold affordable and accessible. Their products are sourced from reputable vendors and feature high purity.

Customers can choose from a variety of gold bars, including 10G (0.2315) ounces and smaller bars. Bars are shipped in tamper-evident packaging and are kept in a secure, soft-touch box.

Customer support

While you can reach acre gold customer service by email, they’re also very active on social media. They provide real-time pricing for their gold bars and respond to inquiries quickly.

They also have an affiliate program where you can earn a commission for each client you refer to the company. This is a good way to earn cash without having to sell or broker anything.

Acre Gold has a unique subscription model that lets you invest in physical gold bars. Each month, your account accumulates money until it reaches the price of a 2.5g gold bar. Once you’ve reached this point, they’ll send the bar to you at your preferred address.

While this is a fairly novel concept, it’s not without its problems. Some customers complain that they are unable to get in contact with their customer support team, and others claim that the company doesn’t provide them with any data-backed information about how much money they’ve sent them or how much gold they can buy.


Acre gold customer service does not allow refunds for physical gold that has already been delivered. However, they do offer a refund for subscription fees that are no longer being paid.

The company also offers a refund on shipping costs. You can also cancel your membership, but you’ll have to pay a $20 cancellation fee.

Customers who have a problem with the service can contact the customer support team via email or social media. They will reply quickly and answer your questions.

There are 240+ testimonials on Google about the quality of acre gold’s customer service. The reviews are largely positive, and they paint a picture of a supportive staff that goes above and beyond to help their clients.

One issue with acre gold is that they do not disclose the price of their gold bars, which can be a bit confusing. However, they are a good option for investors who don’t have the money to purchase physical bullion at market prices.


If you’re interested in investing in gold but don’t want to buy physical bars, Acre Gold offers “digital gold.” You pay a monthly storage fee to store your digital gold bar.

The company sells several different sized bars, with sizes starting at 1 G and going up to 10 G. Each bar has an assay card that states its purity and weight.

Each bar also comes with a tamper-evident package that allows you to see if someone tried to open it or manipulate it during shipping. This means that you can feel confident about your purchases.

The company claims that it aims to make gold investing appear approachable and easy. They have a simple subscription process and send an email each month to inform you about your progress.