Patriot Trading Group Complaints

Patriot Trading Group offers a unique precious metals investing program. It allows investors to pool money and invest it in gold and silver.

The company has been in business for over 26 years and has a strong reputation as a privacy-respecting precious metals dealer. It also leads the industry in consumer education on precious metals investment and gold IRAs.

1. Customer Service

Patriot Trading Group provides customer support to customers by phone and live chat. Its customer service representatives are friendly and knowledgeable. They will help you choose the best metals for your needs.

They also offer a precious metals investing program that creates a pool of money that you can invest in gold and silver each month. You can set a specific amount and they will deduct it from your credit card on file each month.

The company is based in Phoenix, Arizona and has been in business since 1996. Its inventory mainly consists of numismatic coins in gold and silver and IRA-eligible Gold American Eagle coins.

The company is a national bullion dealer that offers personalized services and levels of customer care typically reserved for smaller family-owned businesses. It also leads the industry in consumer education.

2. Fees

Unlike many dealers, Patriot Trading Group does not add any fees to customers’ purchases. Instead, they have a program that allows investors to build their precious metals portfolio by setting a monthly amount and then investing it in hard assets like gold and silver.

This is a great way to diversify your portfolio and save for retirement. It also helps protect your money against volatile stock markets and potentially against inflation.

In addition, IRAs for precious metals are an excellent way to avoid taxes. They are tangible assets that behave differently than stocks or real estate.

While Patriot Trading Group doesn’t have a lot of online reviews, they are rated A+ by the Better Business Bureau. However, it is important to note that this isn’t based on customer feedback and is simply an overall rating from the BBB.

3. Inventory

Patriot Trading Group, formerly known as All American Gold, is a precious metals investment company founded in 1996. It helps customers establish self-directed IRAs through its partnership with Gold Star Trust Company.

The company offers a special metals program that allows individuals to build their precious metals portfolio by contributing a pre-set monthly amount. This enables them to increase their holdings in a way that is affordable to all income levels.

Based on the online catalog, it appears that Patriot Trading Group mainly focuses on rare gold numismatic coins, but it also offers IRA-eligible Gold American Eagles.

In addition to its inventory, the company’s website includes numerous educational resources. These include a blog, podcast, YouTube channel, and live radio show.

While a few complaints have been made about the company’s business processes, many clients have expressed their gratitude for patient account managers who explained Precious Metals IRAs to them. The company respects its customers’ privacy and bans cold calling among its staff.

4. Customer Satisfaction

Patriot Trading Group, whose main business is coin investing, offers one of the most impressive customer satisfaction packages out there. They offer a free consultation with their CEO and founder Joe Jaquint and a one-on-one meeting with the company’s President Jack Hanney.

This is not something that many other precious metals companies do and it’s a testament to the trust they have in their clients. The company also takes their client’s privacy seriously and bans cold calling among its employees.

Patriot Trading Group has earned top ratings on several consumer websites including the BCA, Google My Business, and Trustpilot, as well as an A+ rating from the Better Business Bureau. They also have an impressive customer satisfaction record based on the number of complaints closed in the last six years. Despite their small staff, they do their best to provide the best service possible. They also have the right product at the right price to meet your needs.